Kaba Travels Ltd. is committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data in accordance with the General Data Protection Regulation (GDPR) in the UK, the applicable data protection laws in the USA, and other relevant privacy regulations.
1. Data We Collect
We may collect the following types of personal information to provide you with our services:
– Name, contact details (email address, phone number, postal address)
– Passport details and travel history
– Payment information (bank details, credit/debit card information)
– Health-related information, if necessary for your travel arrangements (e.g., special accommodations)
– Any other information you provide when communicating with us.
2. How We Use Your Data
We use your personal data to:
– Facilitate your Hajj, Umrah, and Ziyarah travel arrangements
– Communicate with you regarding your bookings, payments, and travel updates
– Ensure compliance with legal obligations and travel regulations
– Improve our services based on customer feedback and data analysis.
3. Data Sharing and Disclosure
We do not disclose or sell your personal information to third parties except in the following situations:
– When required by law or regulatory authorities
– With trusted partners essential to providing our travel services, such as:
– Times Travel Ltd. in London, an ATOL-protected company
– Adam Travels in the USA, a registered IATA and ARC company
– With travel operators, airlines, hotels, and ground transportation providers for your bookings.
4. Data Security
We implement strict measures to protect your personal data from unauthorized access, alteration, or disclosure. This includes secure servers, encryption of sensitive data, and access control.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your data is no longer required, we securely delete or anonymize it.
6. Your Rights
Under GDPR and US privacy laws, you have the right to:
– Access the personal data we hold about you
– Request corrections or updates to your personal information
– Request deletion of your data, subject to legal obligations
– Object to or restrict our processing of your data in certain circumstances
– Withdraw consent for data processing, where applicable.
7. International Data Transfers
As we operate in both the UK and the USA, your data may be transferred across these regions. We ensure that all data transfers comply with applicable data protection laws, and we take necessary measures to protect your privacy.
8. Cookies and Tracking Technologies
We may use cookies and similar technologies on our website to enhance user experience, analyze site usage, and assist in our marketing efforts. You can control your cookie preferences through your browser settings.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
UK Office: Kaba Travels Ltd., 116 cheetham hill road 1st Floor M4 4FG United Kingdom.
Email:partner@kabatravels.com
Phone: +441618706848
USA Office: Kaba Travels Ltd. 33 Carlhill Road LA, United States
Email:partner@kabatravels.com
Phone: +1646-688-5589
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Please check this page periodically for updates.
